[CLUG] Re: Suse Linux Pro

[adam beecher]

Can't comment on the enterprise device support but yes, the acquisition
seems to have been handled badly on a technical level (at least);
particularly for a company as big as Novell that should have been able to
handle it with ease

And yes, the support leaves a lot to be desired, like the time I got in
touch about that monitor issue and was effectively told to bugger off,
little worm. I thought a short-term support contract would be included with
the box set. I was wrong.

Those would be the Other Other Concerns I have about the medium- to
long-term suitability of SuSE. Which is a pity really, cos I really quite
like it.

adam
 

> -----Original Message-----
> From: cork-bounces at linux.ie [mailto:cork-bounces at linux.ie] On 
> Behalf Of Mark Twomey
> Sent: 22 April 2005 16:37
> To: CLUG
> Subject: Re: [CLUG] Re: Suse Linux Pro
> 
> Adam wrote:
> 
> >  I wouldn't use it on the
> > server-side either, mostly because I've been using distros with Red 
> > Hat style tools and layouts for years and don't fancy changing now.
> 
> Not very fond of SLES myself and trying to navigate the 
> bastardisation which is the remains of the Suse support site, 
> which was merged badly into the Novell site and now looks 
> like a train wreck, is a pain in the backside. 
> Suse were everything open to you if you had a support 
> contract, but Novell have shown their Netware heritage by 
> locking everything down to just what you paid for, no more 
> and no less. Less if you don't know exactly where you can get 
> it as the site is so user hostile it'll tie you up in knots. 
> All of which is a departure from going to RHN and being able 
> to get every version of RHEL with every update they ever 
> released all in ISO format.
> 
> Enterprise level device support also isn't there with vendors 
> pouring development effort into getting easy to configure RH 
> rpms out into the market. If you've got SLES you get source, 
> no tools, and away with you. It's the second choice of two 
> choices, supported in most cases because people don't want to 
> let RedHat lock them in to RH specific implementations.
> 
> Overall, it's big in Germany and if it didn't have IBM using 
> it as part of their ongoing but under the radar war with 
> RedHat, it would probably have vanished after SLES 8.
> 
> Mark. 
> 
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