[CLUG] Linux job opening...

[Ronan Kirby]

Folks,

We have a position open at the moment for a Linux Help Desk Engineer in 
Cork. This is an internal facing role, which will involve looking after 
servers, desktops and users across Europe, Middle-East, Africa and so on. 
There is a also a nice amount of travel around the aforementioned region.

This is a job for someone who wants to have a career and go places within 
a global organisation.

The person needs to have ambition and drive, be able to work under own 
initiative and be willing to take the lead on things.

1 to 2+  years good Linux experience.

Some of the usual blurb follows below. Please contact me off-list for more 
information.

- Ronan

The respective candidate:

contributes to the skills, knowledge and reputation of the team of Linux 
professionals in this Global Help Desk. Provides email, telephone, IRC and 
in-person support for all employees requiring it. Communicates effectively 
with employees at all level of seniority in well spoken and written 
English participates in global service desk (ticket triage) for all 
employees,exercises expert judgment within defined procedures and 
processes to determine appropriate action, provides support to all 
employees with connectivity (LAN/WAN/WLAN/VPN)issues, maintains corporate 
data integrity, account and file system security. Performs configuration, 
upgrades, and relocation of user hardware, software and other devices. 
Participates in employee training and education on policy, procedure, 
processes, information, howtos.

Must be prepared to travel to remote offices as required to provide 
on-site support. Assists the team in documenting all tasks, processes, 
procedures and information in one or more coordinator roles. Manages one 
or more major parts of Help Desk operations and contributes to others must 
be a team member or lead special projects as required must be able to work 
independently with minimal supervision if required must be able to handle 
shift work and unusual hours if required