By the way - this is NOT related to any emails you may have received from
a recruiter mining this list for addresses!
- R
On Wed, 13 Sep 2006, Ronan Kirby wrote:
> Folks,
>> We have a position open at the moment for a Linux Help Desk Engineer in
> Cork. This is an internal facing role, which will involve looking after
> servers, desktops and users across Europe, Middle-East, Africa and so on.
> There is a also a nice amount of travel around the aforementioned region.
>> This is a job for someone who wants to have a career and go places within
> a global organisation.
>> The person needs to have ambition and drive, be able to work under own
> initiative and be willing to take the lead on things.
>> 1 to 2+ years good Linux experience.
>> Some of the usual blurb follows below. Please contact me off-list for more
> information.
>> - Ronan
>> The respective candidate:
>> contributes to the skills, knowledge and reputation of the team of Linux
> professionals in this Global Help Desk. Provides email, telephone, IRC and
> in-person support for all employees requiring it. Communicates effectively
> with employees at all level of seniority in well spoken and written
> English participates in global service desk (ticket triage) for all
> employees,exercises expert judgment within defined procedures and
> processes to determine appropriate action, provides support to all
> employees with connectivity (LAN/WAN/WLAN/VPN)issues, maintains corporate
> data integrity, account and file system security. Performs configuration,
> upgrades, and relocation of user hardware, software and other devices.
> Participates in employee training and education on policy, procedure,
> processes, information, howtos.
>> Must be prepared to travel to remote offices as required to provide
> on-site support. Assists the team in documenting all tasks, processes,
> procedures and information in one or more coordinator roles. Manages one
> or more major parts of Help Desk operations and contributes to others must
> be a team member or lead special projects as required must be able to work
> independently with minimal supervision if required must be able to handle
> shift work and unusual hours if required
>> _______________________________________________
> Cork mailing list
>Cork at linux.ie>http://mail.linux.ie/mailman/listinfo/cork>
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