On Mon, Nov 22, 1999 at 03:14:40PM +0000, Enda Hanrahan wrote:
> OK, I have to answer this one. First off, Compustore do NOT hire
> trained/qualified technicians or admins. They take newbie college graduates
> or people with a little experience, and train them on the job. Most
> enquiries we get are of the "Is that a good printer? Yes it is..." variety.
> How on Earth do you expect someone who never has to deal with networking or
> *NIX to answer questions like "What chipset does that network card use?". I
> mean, give me a break.
Well, here's an idea that one of the guys in my office had
(thanks Brian)...
How about setting up a kiosk with a web browser so that customers
can check up on specs at manufacturers' sites or whatever _while_
_in_the_store_? Maybe you don't want to let any random idiot hog
it or go hunting porn, so instead put it behind a desk and only
let people use it while under supervision by a staff member.
I think it's a good idea.
Later,
Kenn
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