Hey all,
I've just started my dream job ;) - tech support at a well known Irish ISP.
I have been told here that I can add to the internal support/reference site.
So I thought, to kill the boredom for the next few weeks, I'd look into adding
some info about linux users conecting to the service.
Obviously, your average linux user is beyond the level of support that an ISP
provides on connection, but giving the people who work here a reference to linux
may encourage them to answer the more general questions linux users may have,
instead of just fobbing them off.
What I need to know is, is this a worthwhile project?
Also what kind of information should be made available to the people who work
here? A quick example Ive done is here:
http://www.iol.ie/~linux/kppp
I'd be interested in hearing your thoughts.
--
http://www.esatclear.ie
Maintained by the ILUG website team. The aim of Linux.ie is to
support and help commercial and private users of Linux in Ireland. You can
display ILUG news in your own webpages, read backend
information to find out how. Networking services kindly provided by HEAnet, server kindly donated by
Dell. Linux is a trademark of Linus Torvalds,
used with permission. No penguins were harmed in the production or maintenance
of this highly praised website. Looking for the
Indian Linux Users' Group? Try here. If you've read all this and aren't a lawyer: you should be!
