[ILUG] Experience with Factory-Built Linux from Dell

[Stephen_Reilly at dell.com]

>>They installed RH 6.2
that's good

>>Sound card didn't work - not supported by RH6.2
that's bad...did you try and find drivers elsewhere for the card ?? what
type of sound card was it ?? was the sound card itself at fault ?? It's
difficult to limit a customer's configuration, if Redhat doesn't support a
particular device then should Dell NOT allow their customers to buy it ??
what then if new drivers came out that Dell/Redhat were not aware of, or
what if heaven forbid the customer wanted to install their own OS after
receiving the unit etc etc. You bought hardware and software, hardware
worked, software was Redhat's ....

>>They charged me for RH6.2 (of course).
and you would have gotten linuxcare support and full box set with that nice
shiny red book, yes ?

>>I downloaded the iso images for RH7
>>Burnt CDROMs
>>Updated to RH7.
careful with the compiler ...
did you try reinstalling 6.2 btw, just curious to know whether there was
actually support or the installation was at fault.

>>All is well.
glad to hear it

>>Moral: do it yourself & keep your money in your pocket.
>>I had seen this as an experiment an I have certainly learned the lesson.
always agree with this one .... 'specially with 'nix 

>>Oh yes, Happy Christmas...
you too

>>John A. Kinsella		Ph: 	+353-61-202148 		(Direct)
didn't you used to lecture me maths there once upon a time  ? :)

steve