[ILUG] [OT] reason for replacing a HDD....

[Dunphy Richard-rdunph01]

> 
> Hi,
> 	My father recently purchased a PC, from someplace I'll not
> mention it recently developed a bad sector, which has crapped 
> out Windows
> on it, now he rang said place, and they said that a bad sector is no
> reason for them to replace the drive, the machine is only two 
> mths old ...

Just because the machine is only 2 months old doesn't mean the hard drive
is.

Don't be coy about naming the dealer either. Others might have similar
problems with the same dealer.

As for bad sectors... Usually they won't replace a drive unless the number
of bad sectors is abopve 5% of the drives capacity.

> In my mind one bad sector is symptomatic of something worse 
> maybe going
> wrong on the drive, and is a reason to replace it, so does anyone know
> whether a) a reformat is all I need or b) should I spend the 
> time giving
> out a load of crap until they replace it ....

Reformatting will be of little use. How much memory does the PC have? Maybe
investing there can reduce disk trashing and bad sectors in the future.

Definitely get on to them. If he paid by credit card, get onto them. Outline
the fact you received faulty goods etc...

I had a problem with Maxtor recently, which was sorted out but only by
continously getting onto them

RikD

> Dave.
> 
> -- 
> 		David Airlie, Software Engineer
> Drua Technologies Ltd, Innovation Centre, National Tech Park, 
> Limerick.
>    t: +353-61-503075 / f: +353-61-338065 / David.Airlie at drua.ie
> 
> 
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