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 :: Mailing Lists

[ILUG] eircom to offer 4x speed internet access

[ILUG] eircom to offer 4x speed internet access

adam beecher adam at iewebs.com
Thu May 4 19:44:30 IST 2000


Donncha said:

> But the new addition is that it now takes 4 times longer to install. :-)
> I signed up for it on 06 March and the fsckers haven't even installed it
> yet.

and Vin said:

> I signed up for it on the 7th of Oct, 1999 and it was installed 4 months
> and 1 day later.
>

and Phil said:

> Beginning of February, should be getting it next week, IF I can
> get hold of the engineer to arrange a time!
>

Ok, I have a couple of questions. I'm not being smart, or bitchy, or taking
the piss, I'm just curious...

First of all, what was the lead time when you signed up? Was it three or
four months, or do they keep putting you off? Either way:

Why? Why would any of ye sign up to a service you have to wait that long
for? With a company that are *renowned* for atrocious service standards and
incompetent and lackadaisical support? Is it really worth the wait? If it's
worth waiting that long, wouldn't it be worth waiting a bit longer for DSL
or a cable modem?

Sorry, it just befuddles me. Sooner I get that eircom line out of the house,
the better.

adam





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