[ILUG] eircom to offer 4x speed internet access

[lbedford at wbtsystems.com]

On Thu, May 04, 2000 at 10:01:07PM +0100, Philip Trickett wrote:
> 8 weeks lead time, so if I count correctly THEY ARE LATE!!
> But what do you expect when you can phone a plumber to fix a leaking pipe
> and they never even turn up.(And that was more than one plumber.  I can't
> just fix computers you know!!)
> 
> Also, running a business from home, and installing a second phone line takes
> even longer than an ISDN line, for the same money(ish). My internet
> addiction was cutting into my profit earning capacity( and still is!)
> 
> Right, I'm just going to rant, this is NOT a dig at Ireland, it is a dig at
> the attitude of alot of companies in Ireland. (I also happen to quite like
> Ireland as a country, beats the hell out of the UK!)
> I've come to expect things to come late, I have letters from the UK that
> take over 2 weeks to get here sometimes, from the postmark, computer
> companies who take the piss charging a 10 - 15 pound delivery fee, and then
> can't even deliver within a 10 mile radius within 2 days, let alone 1.
> (Kate, just in case you are reading, I'm not knocking PCSource, my CDWriter
> is copying AHEM! backing up nicely!!)
I just love the fact that they're advertising ISDN as a new service, and 
with unprecedented access speeds! As I've said to a lot of people, the
bandwidth that I use to connect isn't that important to me, as long as
it's always on. They can push all they want in a per minute direction,
and I don't think it'll make a blind bit of difference to internet usage
in Ireland (apart from people who want low latencies to play games).

There does seem to be a very anti-customer focus in Irish service
companies. Just try to get an Irish bank to give you a credit
card with a large (~10% of salary) limit. Then ring MBNA, and see
what the difference is.

I'll report from Boston if I get to go there, but I think from what
I remember of the last time I was in the US that the customer is
king, and you be nice to them. And get the thing there on time (even
though the USPS is crap :()

L.
-- 
Liam Bedford                  | What we've got here is, failure to
System Administrator          | communicate. Some man you just can't
WBT Systems, Block 2,         | reach... so you get what we had
Harcourt Centre, Harcourt St. | here last week, which is the way
01-4170100                    | he wants it.