Yes, this is what I have been told in a couple of companies that I have
worked in, normally you go on *break* to make personal calls, and they are
not recorded. Quality is always a good one... - they normally have a phone
message or you have previously agreed (possibly on logon to the domain) to
hand your rights away to a higher being.
Thats all I know, and its not much :)
Just to add something I seem to remember hearing that if a company records
calls on your desk phone for use for stuff like quality control they have
to offer a line for personal use by employees also, whether this goes via
a switch or whatever, it should be non-recorded ...
this I say as pure hearsay and conjecture... but someone else may also
have heard it ...
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