Quoting <6ur8zomuul.fsf at zork.zork.net>
by Paul J Collins <sneakums at zork.net>:
> DM> The emphasis is on total cost, factoring costs of equipment,
> DM> training, service contracts, downtime, etc. etc. in.
> Reliability was mentioned because downtime is bad, not as a possible
> justification for skimping on training. That's all I was trying to
> say.
Why is downtime bad? For businesses, it's not so much the embarrasment
as the cost in lost business and solving whatever caused the downtime
they don't like. Training is a cost offset by the downtime cost of an
untrained person killing the system.
--
"Where am I supposed to find coelacanths at this time of day?"
"Process doesn't concern me. I'm a high level thinker."
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