[ILUG] OT But esat unlimited has been scrapped

[Paul J Collins]

>>>>> "JK" == John Kelly <john at frontend.ie> writes:

    JK> On Fri, Mar 23 2001 at 09:14PM, Paul J Collins(sneakums at zork.net) wrote:
    JK> : Isn't it a basic rule of business to not piss your customers off by
    JK> : selling them something they can't provide?  Customers have a nasty
    JK> : habit of voting with their feet, you know.

    JK> Of course it is.. unfortunately, as you already know, Irish
    JK> internet users are currently over a barrel, so to speak.

I'm using OceanFree for dialup at the moment, and I have to say that
I'm pleasantly surprised.  It ain't bad at all.  They have some
weirdness with their SMTP server that I haven't bothered to sort out
yet.

    JK> We recently had a rather nasty incident with Esat in work, and
    JK> decided to check out our options.

In my previous job, I had occasion to deal with the sharp end of
Esat's corporate Internet "operation".  And, now that I think of it,
the one before that.  I feel your pain.

    JK> That very day - Formus went down.

What's that?

    JK> Compounding this is the fact that very little of Esat's
    JK> profits come from dialup users.  This basically leaves Esat in
    JK> a situation where they can afford to ... annoy .. their
    JK> customers.

If they truly do believe that, then I hope they cop on soon.

I was going to say that no company can afford to have a reputation as
incompetents and turncoats, but there are too many examples to the
contrary in this country.  It's enough to make one spit.

-- 
"Pity has no place at my table."
      -- Dr Hannibal Lecter