>>>>> "JK" == John Kelly <john at frontend.ie> writes:
JK> On Fri, Mar 23 2001 at 09:14PM, Paul J Collins(sneakums at zork.net) wrote:
JK> : Isn't it a basic rule of business to not piss your customers off by
JK> : selling them something they can't provide? Customers have a nasty
JK> : habit of voting with their feet, you know.
JK> Of course it is.. unfortunately, as you already know, Irish
JK> internet users are currently over a barrel, so to speak.
I'm using OceanFree for dialup at the moment, and I have to say that
I'm pleasantly surprised. It ain't bad at all. They have some
weirdness with their SMTP server that I haven't bothered to sort out
JK> We recently had a rather nasty incident with Esat in work, and
JK> decided to check out our options.
In my previous job, I had occasion to deal with the sharp end of
Esat's corporate Internet "operation". And, now that I think of it,
the one before that. I feel your pain.
JK> That very day - Formus went down.
JK> Compounding this is the fact that very little of Esat's
JK> profits come from dialup users. This basically leaves Esat in
JK> a situation where they can afford to ... annoy .. their
If they truly do believe that, then I hope they cop on soon.
I was going to say that no company can afford to have a reputation as
incompetents and turncoats, but there are too many examples to the
contrary in this country. It's enough to make one spit.
"Pity has no place at my table."
-- Dr Hannibal Lecter
Maintained by the ILUG website team. The aim of Linux.ie is to
support and help commercial and private users of Linux in Ireland. You can
display ILUG news in your own webpages, read backend
information to find out how. Networking services kindly provided by HEAnet, server kindly donated by
Dell. Linux is a trademark of Linus Torvalds,
used with permission. No penguins were harmed in the production or maintenance
of this highly praised website. Looking for the
Indian Linux Users' Group? Try here. If you've read all this and aren't a lawyer: you should be!