>> Isn't it a basic rule of business to not piss your customers off by
> selling them something they can't provide? Customers have a nasty
> habit of voting with their feet, you know.
>Actually they sold something they could, and did provide. When it came
down to the wire and they realised that it couldn't make them enough
money to be workable, they stopped offering the service to new
customers, while retaining their existing NoLimits customers accounts.
Not something Eircom would have done I imagine.
In all I consider ESAT to have acted in good faith, and I wish them luck
in getting that spineless telecoms regulator to stand up to big bad
Eircom. I just wish I'd gotten around to signing up for NoLimits in the
last few weeks... oh well, can't win 'em all I suppose.
Regards,
Ruairi
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