Standard business method.
More cost effective to make more money from existing customers than win
Pareto rule etc..
Nick Murtagh wrote:
> Barry Redmond wrote:
>>> That's code for looking for ways to charge more without anyone
>> noticing that they're not getting much extra. NTL's stated company
>> policy is to extract more money from each existing customer. They
>> don't put it quite as baldly as that, of course, but it is in their
>> quarterly reports to investors.
>>> Well, they can either make more money off existing customers, or
> look for new customers. Surely that's a valid business strategy?
>> Of course their implementation is open to question - they're making
> it hard for themselves by providing notoriously bad support.
Maintained by the ILUG website team. The aim of Linux.ie is to
support and help commercial and private users of Linux in Ireland. You can
display ILUG news in your own webpages, read backend
information to find out how. Networking services kindly provided by HEAnet, server kindly donated by
Dell. Linux is a trademark of Linus Torvalds,
used with permission. No penguins were harmed in the production or maintenance
of this highly praised website. Looking for the
Indian Linux Users' Group? Try here. If you've read all this and aren't a lawyer: you should be!