On Mon, Dec 30, 2002 at 12:21:52AM +0000, Liam Bedford wrote:
> On Sunday, Dec 29, 2002, at 23:13 Europe/Dublin, kevin lyda wrote:
> I won't comment on the irony of the ODCA putting up ads with only
> about half the truth in them, when one of their things is "truth
> in advertising". :) I also wonder about offering my services as a
> proof reader.
i don't think the odca put up the signs. merchants were putting them up.
> 0: Office of the Director of Consumer Affairs (www.odca.ie)
> 1: "Shops who say "No refund" are denying your rights" & "Shops who only
> offer Credit Notes are denying your rights". There are obviously
> limits/small print involved, but I didn't notice any on the ads
yes, consumers can return items under certain conditions and the merchant
must offer cash if asked. there are other situations where the merchant
is not required to accept the item back. in that case they *can* accept
the item and only offer credit notes or whatever.
however in the cases where the merchant must accept a return they must
offer the option of giving cash back. so "no refund" and "credit notes
only" are *not* correct. just like a lot of contracts/nda's in the tech
industry their only purpose is to intimidate people. that's wrong.
kevin at ie.suberic.net "I think we need to change the old saying
fork()'ed on 37058400 that we need a building to fall on us,
meatspace place: home because two did and we still don't get it."
http://ie.suberic.net/~kevin --Bill Maher in a Salon interview
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