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 :: Mailing Lists

[ILUG] OT: Indigo's mail servers

[ILUG] OT: Indigo's mail servers

Thomas Bridge tbridge at vianetworks.ie
Fri Feb 22 13:52:56 GMT 2002


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At 17:00 21/02/2002 +0000, Nick Murtagh wrote:

>What worries me is that sometimes it seems _too easy_ to get them to remove
>old records. Sometimes they ask for faxed confirmation from the domain owner,
>but sometimes they just take your word for it and delete stuff!

This is because its obvious whether or not the complainant is correct.   If 
you're complaining that say "nickmurtagh.ie" doesn't work with the VIA 
servers because you took your customer to Eircom, its a matter of ten 
seconds for us to confirm that the domain has been transferred (namely, 
check the IEDR's name server for the domain and if its pointing at Eircom, 
then the customer is telling the truth and we don't need a fax to confirm 
the update).

T.



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