On Friday 22 February 2002 13:51, Thomas Bridge wrote:
> This is because its obvious whether or not the complainant is correct. If
> you're complaining that say "nickmurtagh.ie" doesn't work with the VIA
> servers because you took your customer to Eircom, its a matter of ten
> seconds for us to confirm that the domain has been transferred (namely,
> check the IEDR's name server for the domain and if its pointing at Eircom,
> then the customer is telling the truth and we don't need a fax to confirm
> the update).
Right that makes sense. So they know about the changes, but don't act on them
till you ring up to complain? :)
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