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At 18:23 22/02/2002 +0000, you wrote:
>On Friday 22 February 2002 13:51, Thomas Bridge wrote:
> > This is because its obvious whether or not the complainant is correct. If
> > you're complaining that say "nickmurtagh.ie" doesn't work with the VIA
> > servers because you took your customer to Eircom, its a matter of ten
> > seconds for us to confirm that the domain has been transferred (namely,
> > check the IEDR's name server for the domain and if its pointing at Eircom,
> > then the customer is telling the truth and we don't need a fax to confirm
> > the update).
>>Right that makes sense. So they know about the changes, but don't act on them
>till you ring up to complain? :)
Not quite.
We can confirm the changes without needing a fax from the customer - but we
don't go looking for changes because the majority of our domains don't
change on a day to day basis.
T.
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