We are looking to hire a new junior type. On a personal note, this could
be a really good opportunity for someone stuck on a soul-destroying
helpdesk currently, but who has been upskilling themselves at home. You'd
be working with myself, Regi off boards.ie and Paul Kelly - plenty to
learn and see. Mail me off-list, if you have any questions.
Junior Technician - Hosting365
Hosting365.ie is dedicated to providing the highest levels of quality and
service in the high specialized area of Internet hosting. We provide a
full range of services from shared hosting to dedicated servers and
enterprise solutions. We have been providing hosting services in Ireland
since 1997, and host more Irish websites than anyone else.
The successful candidate will be responsible for providing first-line
technical support for all of Hosting365's customers via phone and email.
Answerable to the technical operations manager, they will be required to
answer queries related to domain names, FTP, HSphere (our shared hosting
management software) and customer accounts and passwords. Some shift work
may be necessary from time to time.
* Excellent phone manner, good people skills and the ability to work well
in a high-pressure environment
* Excellent Windows2000/XP (as a desktop and server user) and
Linux/BSD skills would be expected
* Exposure to MSSQL/MySQL/Apache/IIS beneficial
* Comprehensive understanding of networking concepts, TCP/IP in particular
* Good knowledge and experience of internet technologies
20-22k, depending on experience
40 hours a week
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