[ILUG] Eircon DSL - A word to the wise

[Philip Trickett]

On Thu, 2004-04-29 at 14:48, Timothy Murphy wrote:

> By the way, 
> I've always found Eircom ADSL people very helpful and knowledgeable
> (at least by comparison with me).
> Some people seem to have been programmed to go into hysterical mode
> when the word "Eircom" appears.
> 
It is just a shame that the knowledgeable people are not backed up by a
policy of a company that tries to aid the use of broadband and the phone
system.

I went to eircom today to enquire about the process of transferring my
DSL when moving offices.
Apart from wanting to charge a termination fee (due to the fact that
they have to disconnect the DSL at the old office(?)), I was told that I
would have to wait a minimum of 2 weeks(!) until the DSL would be
available in my new office.

Just to say, I am pretty flabbergasted! 

Phil