I ran into this when I was moving from ESAT. There seems to be some kind
of 'cooling off period' that they worry about. The solution is simply to
get a phone line at your new office, order DSL on that, and when it's
working cancel the old service.
Philip Trickett wrote:
>On Thu, 2004-04-29 at 14:48, Timothy Murphy wrote:
>>>>>By the way,
>>I've always found Eircom ADSL people very helpful and knowledgeable
>>(at least by comparison with me).
>>Some people seem to have been programmed to go into hysterical mode
>>when the word "Eircom" appears.
>>>>>>>It is just a shame that the knowledgeable people are not backed up by a
>policy of a company that tries to aid the use of broadband and the phone
>>I went to eircom today to enquire about the process of transferring my
>DSL when moving offices.
>Apart from wanting to charge a termination fee (due to the fact that
>they have to disconnect the DSL at the old office(?)), I was told that I
>would have to wait a minimum of 2 weeks(!) until the DSL would be
>available in my new office.
>>Just to say, I am pretty flabbergasted!
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