[ILUG] OT: folks who've had trouble getting online in Ireland

[Paul Jakma]

On Wed, 28 Jul 2004 brendan at zen.org wrote:

> My wife Elana is going to be on RTE tonight (Wed Jul 28 2004), we 
> hope, in a discussion that will probably include reps from Eircom, 
> ComReg, and IIA.
>
> She needs to hear from folks who've had trouble getting Internet 
> access in Ireland.  RTE needs to know that there are lots of folks 
> who've run into problems, whether in an urban area or out in rural 
> areas.  Some extreme examples will be equally helpful---the day 
> Eircom made you cry on the telephone, how you almost lost your job 
> when a service guy never showed up, or responses from ComReg 
> driving you to drink.  Getting connected in Ireland shouldn't be 
> high on the list of stressful life experiences; we need true 
> stories to reinforce the point.

Rural is a huge problem, just ask Kevin Lyda (who ironically *does* 
have DSL at the moment, but only cause he's abroad at moment).

The other problem is that even if you *are* attached to a DSL enabled 
exchange, it is still pot-luck as to whether you'll get it - if your 
line-test fails that's it, tough. No way to get Eircom to investigate 
why and try fix it, no recourse.

> Please call her at 087-699-7371 if you've found yourself in that 
> kind of situation and want to try and get the truth out.
>
> Thanks!
> B

regards,
-- 
Paul Jakma	paul at clubi.ie	paul at jakma.org	Key ID: 64A2FF6A
Fortune:
"We shall reach greater and greater platitudes of achievement."
-- Richard J. Daley