[ILUG] Mail System Error - Returned Mail

[CPH]

Hi Paul,

On Tuesday 27 July 2004 15:34, Paul Jakma wrote:
> On Mon, 26 Jul 2004, CPH wrote:
> > I moderate a mailing list for openoffice where I get well over 1000
> > mails per day to moderate (frequently over 2000),
>
> If it's a subscriber-only list, set your list software to reject
> non-subscribed posts rather than hold for moderation.
It is a moderated list for those who are not subscribed. I have no problems 
with  how we work the list ( even though automatic responses to unsubscribed 
users would be nice). As mentioned we get between 1000 and 3000 (as of 
yesterday) messages the vast majority of which are not relevant. However with 
a small bit of filtering before even looking to see which messages might be 
allowed thru brings the number of messages to actually look at to 10-30 per 
day.
The reason why we want to allow these messages in thru moderation is that for 
many OpenOffice.org users their knowledge of how to users computers is quite 
limited - and their knowledge of how to use email (not to mention 
subscription only mailing lists) frequently leaves a lot to be desired.

> Your moderation queue wont be full of spam, real-people will get an
> error faster than i can type 'go and subscribe' and click 'reject' in
> mailman's interface. 
Unfortunately I have no control over the mailing list software :(

> The truly persistent non-subscriber-posters will 
> eventually email the owner address (eg people who subscribe with one
> address but post from another then ask why it doesnt work).
Not really as most of these users are very basic. But we still want to allow 
them to get help. We have found that many of these users do eventually 
subscribe and become productive contributors of the mailing lists.

Anyway, if anyone else is interested in the perl script (it is quite simple), 
I can forward it.

CPH