On Fri, May 07, 2004 at 06:42:43PM +0100, olearypj at rte.ie wrote:
> I had an interesting run in with a "senior IT manager" in the job
> today, he was setting up a server & some clients for a demo of some
> help desk software on monday. I asked if he had seen OTRS & he replied
> that he had not even heard of it but would bet that it would only run
> on Linux I suppose. I explained that it runs very well under Linux in
> Beaumont Hospital, but he replied that it may very well do, but the
> job he has for his software was too big & important for such a simple
> package & besides that OTRS thing, being open source would have no
> support or backup. How do you answer that kind of comment.
Tell him he's wrong. it runs on Windows, OS X, AIX, FreeBSD, OpenBSD,
NetBSD, Solaris, Tru64 and more too.
As for general Linux isn't well-supported enough, I guess point out that
RTÉ's website runs on Linux? But he does have a point, those are
important factors which should influence choice of software.
Colm MacCárthaigh Public Key: colm+pgp at stdlib.net
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