On Wed, 17 Nov 2004 21:22:50 +0000, Paul Holt <public at pcholt.com> wrote:
> It took me a few months, but when I finally kicked up enough of a fuss
> (easily over 30 calls... persistence pays) I got an engineer to come out
> to Malahide to have a look.
I remember having a problem with 56k dialup (the quality of the
connection suddenly deteriorated, and the line kept dropping). I rang
eircom to report the problem and asked if they could send somebody to
look at the line. I was told that they gave no guarantee of data
service, but if there was noise on the line that interfered with voice
traffic they could send a technician to look. There was a slightly
surreal exchange where the operator was basically saying "so if you
say your voice service is affected i can send a technician out". I
duly claimed "line noise is affecting my voice service", and then a
couple of days later technicians came out and fixed the problem (there
was perhaps a tiny bit of noise on the line, but nothing that would
interfere with conversations).
m
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