On Thu, 18 Nov 2004 12:20:43 +0000, Richard Corden
<richards_corden at hotmail.com> wrote:
> It is very annoying that you have to do this. If you're on an enabled
> exchange it would be nice to be able to ask for an engineer to
> checkout your specific line. In my case I would have been willing to
> pay for his time.
I recently moved house and my line was failing the broadband line
test. I phoned up Eircom and reported that there was a fault on the
line, they tested it and reported that there wasn't a fault but they
could send out an Engineer anyway. If the Engineer found a fault it
would be free but if there was no fault I would be charged the call
out fee, which I forget now.
So you can pay for an Eircom Engineer to come out and check for a
fault, just don't mention broadband, and there is no guarantee that
your line will pass the broadband line test afterwards.
In my case the master socket wiring looked very dodgy so I thought I'd
get it replaced for free, and then probable pass the line test, which
it did.
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