On 28 Apr 2005, at 16:58, Braun Brelin wrote:
> The other problem that we at OpenApp see with Linux deployments is that
> the person in charge of doing this will operate the Linux systems as a
> black box and nobody else knows what's going on. This leads to
> problems if/when the
> person leaves. We've seen sites where people rip out their Linux and
> back to MS because the person in question left, their replacement
> spell Linux, much less be able to administer it and thus, presto, MS
If such a company operated, say, JCB diggers, and their digger mechanic
upped and left, and they had to hire a new one, would they not ensure
that they hired a JCB mechanic? Of course it must be hard for a small
company, with one admin, when said admin leaves. How do they hire a
replacement? I guess they use a recruitment agency (says he, blessing
himself, touching wood, and frantically looking for a black cat).
> 1. Document what they've done.
> 2. Cross-train other IT employees
This only applies to Linux/OSS installations?
> It's also helpful if they hire an OSS company to help support them...
Where would they find a competent one of those?
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