Personally I'd simply find someone else with the disk and make a copy.
Assuming that you fully paid for the software, I imagine they would
have a hard time sueing you for piracy.
For future reference you are legally entitled to make one copy for
backup, regardless of the licencing terms of the software ( standard
IANAL disclaimer here ).
I think you should also exploit the can't/won't difference here. Keep
annoying them, and soon they will see things from your point of view.
I'm assuming that we are refering to CD's that got damaged in your
possession. If this is not the case then consumer legislation (Sale of
Goods and Supply of Services Act 1980 - IANAL disclaimer) requires
them to provide you with a full refund - unless you agree on an
Also if the CD got damaged through normal use, then you could claim
that the material wasn't of merchantable quality, or that it wasn't
fit for its purpose.
Keep up posted.
On 8/17/05, Sarah Fortune <fortunes at tcd.ie> wrote:
>> Maybe someone can tell me what a company in Ireland is required by
> law to do regarding software licenses. Do they have to supply a
> replacement install disk if the original is damaged?
>> Basically my problem is that that the company I work for bought some
> call accounting software to the tune of 2 grand and now the distributor
> claims they can't give us a replacement install disk.
> Irish Linux Users' Group
With regards AutoDesks refusal to replace damaged dongles, I think
that is one good reason not to use AutoCAD.
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