[ILUG] Eircom's free WiFi hotspots

[Timothy Murphy]

On Monday 21 February 2005 09:26, Stephen Reilly wrote:

> > I'm not sure if I mentioned that I rang Eircom after failing
> > to get a connection, and was told that the service was "on trial"
> > and only working at unspecified times.
>
> Then the best next step would be to attempt to connect to TCD's internal
> wireless network.

I probably explained myself badly.
I have no problem with WiFi - I'm using it now,
and I use it inside TCD frequently.

My problem is solely with Eircom's free WiFi hotspots.
I've only tried the two listed in Dun Laoghaire,
but haven't succeeded with either of these.
So I was just asking if anyone else had had success.

(I didn't test the one at the Pavilion properly,
as I had to rush off to get a DART.
I'll try it again today.)

The response I got from the Eircom internet help service,
while very polite and even friendly, was rather odd.
Firstly, the help centre appeared to be abroad -
or at least the person I was talking to was not a native English speaker
and had never heard of Dun Laoghaire.
More to the point, he said that Eircom had an outside contractor
for this service, and the only information they had from the contractor
was that the service was on trial, and was working "some of the time".

-- 
Timothy Murphy  
e-mail (<80k only): tim /at/ birdsnest.maths.tcd.ie
tel: +353-86-2336090, +353-1-2842366
s-mail: School of Mathematics, Trinity College, Dublin 2, Ireland