[ILUG] Suggestions for best 64 bit Linux distro?

[Conor Wynne]

> On 29 Jun 2005, at 16:41, Paolo Marchiori wrote:
>
>> Conor Wynne, Wed, Jun 29, 2005 at 04:27:14PM +0100:
>>> I have customer who do exactly this, no matter what vendor they use.
>>> Spare
>>> servers aswell as controllers, RAM etc etc.
>>
>> Ever told them a 24x7x4 service contract gives better coverage and
>> performances, and less troubles? :)
>
> EVERY service contract has a get out of jail free card in there for the
> provider, whether it be something as simple as an innocuous little
> "depending on parts availability".

Exactly, I was about to say exactly that, but Niall beat me to it.
I have seen this happen many times, and in many companies.

If a part is out of stock, due to some unforseen circumstance, e.g.: a
firmware / design issue arises, part recall etc. Then you are up the
swanny if its a 24x7 server. God, imagine if it was an email server,
sev1!!! :-0

(why people consider mail a sev1 is beyond me, but they do. Especially
exchange servers!!!)

> The ONLY kind of maintenance
> contract which really guarantees a rapid response is the kind where the
> vendor has his people on your site, and spares on your site too. This,
> as you can imagine, doesn't come cheap, so the policy of keeping a
> spare yourself, provided you have good swapout procedures and the the
> staff to implement them, can often be a very good policy.

Yes, its well cheaper to have spares parts than spend a million a year on
a support contract.

> Niall
> --
> Irish Linux Users' Group
> http://www.linux.ie/mailman/listinfo/ilug/

Conor.

-------------------------------------------------
This email has been scanned for viruses by Clamav