On Thursday 31 March 2005, Daniel Goldsmith wrote:
> On Wed, 30 Mar 2005 21:43:39 +0100, ccostelloe at flogas.ie> <ccostelloe at flogas.ie> wrote:
>> > Anyway, I would avoid using the term fraud in any event. It may be incompetence, or maybe Dell has a different view on the matter.
>> If the customer has paid money for a service, informed Dell of the
> problem, has not acted in any way to frustrate the performance of the
> service by Dell, and Dell have failed to perform their part of the
> service, then Dell's actions are fraudulent.
No. Fraud is deliberately intending to swindle people. It is not the same as incompetence.
Ciaran
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