Hi Robert,
Sorry about the delayed reply, but I was away.
> All Linux support in house..
Generally I would agree, its just in this case, it may have turned out
more cost effective for the client to use the resource instead of
sending a person up. Turns out not to be the case.
> Recent upgrade of Lotus Domino servers resulted in two locations in
> China, Vienna and our location here in Co. Cork migrating Domino from NT
> to Linux (CentOS).
MMMmmm should I interpert above to indicate that in Cork their is a
decent datacentre? With good bandwidth prices etc :) ?
> IMO, paying support especially for a relatively obscure OS (i.e. more
> MCSE's about!) means that although the costs are significantly reduced
> for the ISP, the customer pays through the nose. Most likely because any
> *nix heads have to be contracted in.
Well there was no contractor involved in the process to my knowledge,
however I can agree with you that prices can be set based on the level
of expertise required, but reall almost a grand for a simple OS
install? To me it sounds either greedy or exthoritive.
> Mind you though, I look after a 1996 vintage HP3000 and support for said
> machine is close on to five figures a year. So given the ten years since...
Well thats nice if you can get it :) and justify it :)
AJ
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