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 :: Mailing Lists

[ILUG] alternatives to Komplett ?

[ILUG] alternatives to Komplett ?

Nick Murtagh nickm at go2.ie
Sat Oct 28 14:49:24 IST 2006


Paul Reilly wrote:
> Well order placed with dabs - and what do you know, they sent me the same
> automated message asking to confirm my address. I tried to call them, but
> it appears they offer no telephone service! That really is incredible.
> There website says they are an "all internet" company - and to contact
> them via online chat. But their "all internet" online chat doesn't
> work on weekends. So the earliest I can contact them is Tuesday.
> Not very impressed.

Yeah, don't expect that online chat thing to work, I never found it
available even during business hours. The only way you will get your
order fulfilled is to follow their silly procedure :(

> In comparison - I also tried Scan.co.uk - their prices are the same as
> dabs. They don't appear to take orders from Ireland - at least their
> online ordering system doesn't seem to allow it. So I emailed and
> complained. Got a phone call back this morning from the general manager
> to say they do welcome orders from Ireland, and are updating their
> web site to make it more clear. Apparanlty you just need to put in a dummy
> dublin postcode, and then call them. Yes, they have a call center!
> Plus they work Saturdays to 4pm :)
> Impressed.

The last time I tried to order from scan they wanted something
ridiculous like £30 for shipping... haven't ordered from them since.



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