[ILUG] Naive ADSL/WiFi questions (long (sorry!))?

[paul at clubi.ie]

On Tue, 26 Jun 2007, Conor Daly wrote:

> On Mon, Jun 25, 2007 at 12:48:50PM +0100 or so it is rumoured hereabouts,
> paul at clubi.ie thought:
>>
>> Contracts that are never needed are contracts customers eventually
>> learn they need not buy. RedHat takes the interesting approach here
>> that their contract says "You buy support[1] for /all/ your installs
>> (and hence declare them all), or you're in breach", which mitigates
>> that somewhat, but still.

> My understanding of this is that RedHat's contract says "you buy 
> RHN access for all your installs".  You are not buying _support_, 
> only access to updates and upgrades.

1. For some definition of support which includes offerings such as
    access to updates, upgrades, incident logging, telephone
    hand-holding, etc..

I thought that would have been clear. ;)

> You can buy support contracts for single systems in a multi-system 
> shop.

Last time I checked RedHat's RHEL support offerings, this wasn't 
true. You had declare /all/ your RHEL installs to them (their wording 
is "units utilised"), within some defined margin of error. Either 
that changed and I missed the news (it would have been a very 
significant change), or you're mistaken..

Checked again, and it seems to be section 5 of RedHat's RHEL 
subscription agreement, still downloadable at:

 	http://www.redhat.com/licenses/

(bit of a misleading URL)

regards,
-- 
Paul Jakma	paul at clubi.ie	paul at jakma.org	Key ID: 64A2FF6A
Fortune:
Win95 is not a virus; a virus does something.
 	-- unknown source