[ILUG] Naive ADSL/WiFi questions (long (sorry!))?

[paul at clubi.ie]

On Thu, 28 Jun 2007, Conor Daly wrote:

> This is the case for RedHat _subscriptions_, not for their support 
> offerings.

Urg, come on.. They're both support offerings.

(For the third time: I've made it clear at least twice before in this 
thread that I consider update-downloads a form of support. Whether 
that belief is right or wrong, you must be aware I hold it. It's just 
unproductive to try have a conversation where you use a different 
definition, without even telling me.).

By your own words:

> If you invoke one RHN subscription, you are required to 
> purchase an RHN subscription per installed machine.  However, you 
> may buy support for any number of machines you choose.  If you buy 
> support for a single machine, you automatically get an RHN 
> subscription and, at that point, become liable to buy RHN 
> subscriptions for all your other machines but you are not required 
> to buy support for these other machines.

So the incident-support is a superset of subscription-support, and 
'subscription' level support scales with number of installs...

I.e. it is impossible to get /any/ kind of support from RedHat 
without taking out support (even if just the basic subscription 
level) across /all/ machines.

regards,
-- 
Paul Jakma	paul at clubi.ie	paul at jakma.org	Key ID: 64A2FF6A
Fortune:
Dealing with the problem of pure staff accumulation,
all our researches ... point to an average increase of 5.75% per year.
 		-- C.N. Parkinson