On Thu, 28 Jun 2007, Conor Daly wrote:
> This is the case for RedHat _subscriptions_, not for their support
Urg, come on.. They're both support offerings.
(For the third time: I've made it clear at least twice before in this
thread that I consider update-downloads a form of support. Whether
that belief is right or wrong, you must be aware I hold it. It's just
unproductive to try have a conversation where you use a different
definition, without even telling me.).
By your own words:
> If you invoke one RHN subscription, you are required to
> purchase an RHN subscription per installed machine. However, you
> may buy support for any number of machines you choose. If you buy
> support for a single machine, you automatically get an RHN
> subscription and, at that point, become liable to buy RHN
> subscriptions for all your other machines but you are not required
> to buy support for these other machines.
So the incident-support is a superset of subscription-support, and
'subscription' level support scales with number of installs...
I.e. it is impossible to get /any/ kind of support from RedHat
without taking out support (even if just the basic subscription
level) across /all/ machines.
Paul Jakma paul at clubi.iepaul at jakma.org Key ID: 64A2FF6A
Dealing with the problem of pure staff accumulation,
all our researches ... point to an average increase of 5.75% per year.
-- C.N. Parkinson
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