On Jan 23, 2008 2:26 PM, Lars Hecking <lhecking at users.sourceforge.net> wrote:
> tech in Holland a few days later to say they couldn't do anything about
> it (and he was right; it turned out a misconfiguration on my company's
> border routers in the US).
This is business we are talking about here. Seems far from end
consumer support. Truth be told, Smart forums actually work really
well, which is mostly what I use if I have a problem. But in almost 3
years with Smart, I never got someone knowledgeable over the phone,
ever.
Steph
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