Conor Wynne wrote:
> Anyone use IBB's business packages?
Yes, we use their 4MB Breeze service. When it's up it's excellent, no
sign of contention most of the time and the latency is pretty low (~5ms
to Irish sites, ~15-20ms to the UK and so on). It has had a couple of
major outages (multiple hours, one > 24 hours) and a small number of
minor ones (usually fixed by power-cycling the antenna).
Support is... OK. The longest outage we had was eventually diagnosed by
me, but they're usually good about figuring it out themselves. When the
phone monkeys* do bump issues to the guys who can actually fix things
the resolution is usually pretty quick.
> Would I also get a phone line? I need one...
No idea. We didn't get one from them.
-C
* Said in a totally non-pejorative sense having been both a phone monkey
and a phone monkey herder myself. :-)
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