I know a number of you run Nagios, and I'm hoping one of you may be
able to shed some light on escalations. I'm running Nagios 3 and have
RTFM to quite some extent, including http://nagios.sourceforge.net/
docs/3_0/escalations.html , but I'm still puzzled as to how to
escalate to different communications methods. For example, I might
want Nagios to ignore the first occurrence of a problem, send me an
email on the second occurrence, and then SMS me on the 4th occurence.
However, all I can see documented is how to notify different groups
of people at different stages. Now, from that I could obviously
define a contact called niall-email and one called niall-sms and
contact those at different stages, but that feels a bit kludgy.
Nagios allows to define an email and pager address for a given
contact, but I haven't managed to stumble across how to tell it to
use the email address at one point, and the pager (which I'd be using
to send SMS) at another point.
Can some kind person please educate me, as Uncle Google has let me
down so far.
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