> Is everyone happy about having this issue with the HeaNet
> aired in public?
Absolutely. Discussing your issue, and finding the resolution in the open,
can help others ( including HEANet ) with similar Cisco issues.
> Should I have approached things in a different way?
>>I wouldn't worry about it. It's unfortunate that you asked the question, so
soon after someone asked for someone in Blacknight. I think people here (
particularly myself ) might have over-reacted.
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