On 21 Jan 2009, at 10:48, Gareth Eason wrote:
> Gerard Cunningham wrote:
>> On Tue, 2009-01-20 at 22:53 +0000, Conor Mac Aoidh wrote:
>>> Hi,
> [snip]
>>>> Try cancelling anyway, and tell them you'll move your voice line
>> too if
>> they don't. It seems clear to me that what you bought is not "as
>> described, whether the description is part of the advertising or
>> wrapping, on a label, or something said by the salesperson" per
>>http://www.consumerassociation.ie/rights_knowrights.html> [snip]
>> Given you were told at point of sale that 3G coverage was in your
> area, and
> you also checked the map, I'd suggest it's likely you will not have
> a problem
> getting a refund upon returning the product. It simply does not work
> as
> advertised.
>> Mobile telcos are relatively used to this sort of thing, and may
> find it less
> hassle to just give you your money back than deal with the ill-will
> created by
> the alternative. YMMV, of course, but I certainly wouldn't say
> you're stuck
> with it.
I imagine that the vendor will take it back if you don't have
coverage, but I'd say the
question of whether they'd be obliged to is moot - 3G coverage clearly
is in your area,
just not in your house due to very specific local conditions. But I
imagine that you'd
rather have the service than not, so let us know how you get on with
satellite dishes,
Roses tins, or aluminium foil covered pizza boxes (apparently the
reflector of choice in
the Ripwave community).
Niall
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