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[ILUG] Odd crashes

[ILUG] Odd crashes

stephen mulcahy smulcahy at atlanticlinux.ie
Thu Jan 14 13:58:58 GMT 2010


Kevin Philp wrote:
> I have one user on my network whose computer routinely freezes (about 
> once a day) - usually when using the mouse to scroll on a document. All 
> the other users have exactly the same software (Ubuntu Karmic clients 
> all connected to a Debian server which shares the home files via NFS. 
> The computer will run for hours - and then just freeze, its doesn't 
> recover either - when it goes its 100% non responsive. All the other 
> users/computers are fine.
> 
> I have replaced the cooling fans, replaced the memory (which failed 
> memtest) and replaced the mouse. Any ideas? I am wondering if there is 
> something wonky in her configuration.
> 
> Kevin.

Did you replace all of the memory?
How long did you run memtest for? It should be run for at least 24 hours 
and even then, memtest is not guaranteed to find all memory errors.

Does the system have any other os or flavour of Linux installed? It 
would be instructive to see if the problem occurs on a different os also.

Is the hardware the same as the other users?

Have you mcelog installed? If so, does it log anything?

Do the system logs contain any messages after a crash?

As mentioned by one of the other responses, considering disabling or 
turning down compiz if enabled.

-stephen

-- 
Stephen Mulcahy     Atlantic Linux         http://www.atlanticlinux.ie
Registered in Ireland, no. 376591 (144 Ros Caoin, Roscam, Galway)


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