[ILUG] [Slightly OT] UPC Phone network outage?

[Patrick O'Doherty]

I'm on their NTL cable service rather than an eircom phone line. I'm not so
much worried than annoyed that they haven't communicated the problem to
their customers.

Patrick
> If its any help, Imagine phonelines suffered the same problem today,
> had a site in Blackrock who were told it was an Eircom issue affecting
> the "02" area code + Blackrock, and had word from a site in Blanch,
> City Center Dublin and Santry all with the same outage.
>
> One other site in Blackrock who are on Eircom were having the same
> issue, but with a 50-50 chance of getting a call out.
>
> All inbound services were working fine on all the above affected sites.
>
> I'm glad to see UPC in the mix and that its not Imagine going the way
> of Smart Telecom, but with the length of time you are out I'm getting
> worried!!! Are you on "NTL Cable" service or is your phone service
> provisioned by UPC through an existing Eircom line?
>
> Lisa.
>
>
> On Tue, Sep 14, 2010 at 6:53 PM, Patrick O'Doherty
> <patrick at patrickodoherty.com> wrote:
>> Hey guys,
>>
>> Our house phone (provided by UPC) has been out of service for the last
>> week with the line seemingly being constantly engaged. Called UPC a
>> week ago, they said it was a nation-wide problem that they were having
>> with their service and that I wasn't the only affected. All the home
>> phone equipment seems to be working and no settings have been changed
>> that would upset the working of the phone.
>>
>> Called them again today and they basically refused to say anything
>> other than "we're working on it". Just wondering if anyone has had
>> this same problem in the last week or so and if so what their
>> experience has been
>>
>> Thanks in advance,
>>
>> Patrick
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