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 :: Mailing Lists

[ILUG] Call log tracking system suggestions

[ILUG] Call log tracking system suggestions

Shane Quigley shane_quigley at hotmail.com
Sat Jan 21 13:09:47 GMT 2012


I've used mantis before as well and its pretty good.

> Date: Fri, 20 Jan 2012 20:07:28 +0000
> From: conor.daly_ilug at cod.homelinux.org
> To: ilug at linux.ie
> Subject: Re: [ILUG] Call log tracking system suggestions
> 
> We use http://www.mantisbt.org/
> 
> On Fri, Jan 20, 2012 at 12:17:51PM +0000 or so it is rumoured hereabouts, 
> Braun Brelin thought:
> > At the moment this following just for me to track my own calls to vendors
> > for reporting errors...No need to integrate into a help desk system or
> > anything like that.
> > On Jan 20, 2012 12:06 PM, "Anders Holm" <anders.holm at sysadmin.ie> wrote:
> > 
> > > On 20/01/12 12:03, Braun Brelin wrote:
> > >
> > >> Hi all,
> > >>
> > >> I am looking for a simple web based OSS system to track calls that I place
> > >> to  vendors for sw and hw issues. I don't need anything fancy like a full
> > >> blown help desk system like OTRS.  Just a simple MySQL or similar back end
> > >> grafted on a web based front end that will allow me to look at call
> > >> histories.
> > >>
> > >> Any suggestions?
> > >>
> > >> Thanks
> > >>
> > >> Braun
> > >>
> > >
> > > Are you looking to use this individually, or are you looking for a tool
> > > that allows multiple users input data that can be tracked, measured, mined,
> > > whatever?
> > >
> > > //anders
> > >
> > -- 
> > Irish Linux Users' Group mailing list
> > About this list : http://mail.linux.ie/mailman/listinfo/ilug
> > Who we are : http://www.linux.ie/
> > Where we are : http://www.linux.ie/map/
> 
> -- 
> Conor Daly <conor.daly at cod.homelinux.org>
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