[MLUG] trying to get registered on Red Hat

[Catherine Ansbro]

I'm having persistent problems trying to register my Red Hat Linux 9 that I 
installed from CDs (not boxed).  I have a user name & password, and I show 
up as having 1 Demo entitlement, with an indication that it is "inactive" 
(not checking in).  I want to check in--I want to update my up2date and 
other software, but I can't get further.  When I try going through the 
registration process (again and again)  I get  error message 31 saying this 
system doesn't have any entitlements.  It says I can report this to 
bugzilla but doesn't give me a website or email address.  The only thing 
that stands out is that sometimes I'm asked to enter a product code with 
numbers (---- ---- ---- ----).    I don't know where to find this code, and 
maybe this is causing the problem with not being able to complete the 
registration process.  Where do I find my product code?  If I used CD 
copies does that mean I have no product code and I therefore can never 
update with rpm?

Also, though it was suggested I update up2date before updating other rpm 
software, it didn't say how I do this.  I went to the download site and 
downloaded the 2 new versions of up2date (one for gnome and the other 
generic I guess), I didn't know how to know which I needed.  Then I opened 
the downloaded file (seemed like just one came through) but I never got the 
impression anything happened after that, other than the icon now showing an 
open box.

I'm sure there's a solution out there. . .

Catherine