On Fri, Aug 01, 2003 at 10:18:07AM +0100, Niall O Broin wrote:
> Well, if you accept that you COULD be paying X for two years of laptop usage,
> then fine. But as Liam mentioned, the warranty may be upgradable to 3 year -
> check into cost of this. And I am wary of C&R warranties - how long will they
> take to do the R part ? Dell's next business day call and fix warranty is bad
> enough (oh we don't have that exotic spare part right now - sorry - look at
> the small print). Something which starts of as less than that can only get
> worse. Of course, it all depends on how badly you want/need to have your
I am on the horns of the warranty dilemma.
My thinking is thus:
o The laptop costs UKP500 plus VAT.
o The extra Acer warranty (as suggested by Liam) costs UKP150 plust vat 9
more, but the extra warranty-ness so conferred is, afaict, minimal.
o Given the price of the laptop, I can handle thinking in terms of paying
for two years of laptop.
o Dell's onsite warranty  is pretty much the only reason to get a Dell.
And the price difference is pretty substantial to get a comparable
laptop: UKP300 plus vat extra. 
o So, while a Dell would be nicer: it's the devil I know, good enough
warranty, compatible "things" (floppy drive, batteries, power supply),
it's not UKP300 plus vat nicer.
Do you think the trade-off I'm making (remember, the laptop /is/ only
UKP500 plus vat ) is reasonable?
 While I've always found Dell's onsite warranty to be great  ,
I'm aware that others have not been so fortunate.
 Not counting the time taken to establish to the satisfaction of phone
support that something is indeed broken.
 And I've had lots of Dell kit in my time.
 A pox on their UKP50 plus vat per system delivery charge!
 And, possibly, delivery. I forget how much Dabs charge for delivery
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