From: Kevin Dunleavy (kevind at domain iona.com)
Date: Wed 05 May 1999 - 11:55:09 IST
Noel.C.Carroll at domain life.friendsfirst.ie wrote:
> <Noel>
> I agree there. I tend to only spend about 2 hours online every evening but that
> usually requires 2 calls as the first connection is bound to drop before an hour
> is out. It sucks when you're trying to download something. Half the time the
> line just goes dead even though you're still connected. n TE are rubbish and
> would seriously want to sort themselves out.
> </Noel>
Is asking TE to "condition" your telephone line a futile course of
action? (i.e. Has anyone actually asked them to send an engineer out to
do this?)
Does TE have any quality of service guarantee? Can you report this as a
line fault? If so, I think they will remove £20 from your bill if they
don't fix it within a specified time. (See the telephone directory for
details.)
Kevin
This archive was generated by hypermail 2.1.6 : Thu 06 Feb 2003 - 13:04:10 GMT