Re: [ILUG] [Off topic] Telephone line connection quality

From: Diarmaid O'Loughlin (dollar at domain csn.ul.ie)
Date: Wed 05 May 1999 - 12:16:29 IST


Well before there excuse was that the line should be used, or wasn't
designed for transmitting data well the can't say that now as the give you
the connection now!! well if your with tinet anyway! I'd say it would do
no harm to call one out anyway

D.

Dollar at domain csn.ul.ie
D at domain linuxmail.org

On Wed, 5 May 1999, Kevin Dunleavy wrote:

> Noel.C.Carroll at domain life.friendsfirst.ie wrote:
> > <Noel>
> > I agree there. I tend to only spend about 2 hours online every evening but that
> > usually requires 2 calls as the first connection is bound to drop before an hour
> > is out. It sucks when you're trying to download something. Half the time the
> > line just goes dead even though you're still connected. n TE are rubbish and
> > would seriously want to sort themselves out.
> > </Noel>
>
> Is asking TE to "condition" your telephone line a futile course of
> action? (i.e. Has anyone actually asked them to send an engineer out to
> do this?)
>
> Does TE have any quality of service guarantee? Can you report this as a
> line fault? If so, I think they will remove £20 from your bill if they
> don't fix it within a specified time. (See the telephone directory for
> details.)
>
> Kevin
>
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