From: Justin Mason (jm at domain jmason.org)
Date: Thu 04 Oct 2001 - 01:51:03 IST
Aidan Kehoe said:
> If the software company was doing its job properly, they would fix it
> for you, given a clear enough bug report. That they don't isn't an
> abstract reason not to use proprietary software, just a pragmatic
> one.
Yep -- strictly pragmatic.
As I said, some software companies are useful, and will provide technical
support even if you're not on their list of top customers. Other
companies just aren't worth bothering with. So it's not cut-and-dried,
easy to observe abstractly; it's something you just run into on a
case-by-case basis...
--j.
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