From: Liam Bedford (lbedford at domain lbedford.org)
Date: Thu 11 Oct 2001 - 17:20:47 IST
On Thu, Oct 11, 2001 at 04:48:49PM +0100, Cormac McClean came forth with:
> > The Customer Care Team
> > Esat Fusion
>
> Wasn't it Esat that dumped 10% of their customers from their
> "Surf-No-limits", because they (the customers), oddly enough
> took "no limits" literally, as opposed to meaning "no limits, so long
> as you don't use more than x hours a month". So much for "Customer Care".
>
> I'm extremely reluctant to use any Esat products after that.
>
or if you prefer this version, Esat dumped customers who used it
excessively, because Errorcom were causing them to lose money all the time
on it.
It sucks, but Esat are a company, and they have to make money to exist. Now,
if Eircom were still state-owned, but states aren't allowed interfere any
more.
L.
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