From: Chris Higgins (chris.higgins at domain horizon.ie)
Date: Tue 08 Jan 2002 - 13:49:11 GMT
> I never realised we had so much pain in common :)
> What was really bad was the times this big, fsck off mail file would simply
> hang the POP session, so you had to rename it back, making sure not to nuke
I never saw it as POP hanging, but a problem caused because POP
copied the users mailbox before making changes, and then copied and
merged the new mails back in.
So said same joe luser would have 10Mb in his mailbox, with the
'leave mail on server' check box clicked on his brower - and
have his mail client setup to check every minute..
So once per minute the server copied 20+mb of mail for this
idiot - and he didn't download it..
Group 50 of those first thing every morning - and you've got a
busy pop server - and unhappy users... especially the nicer ones
who do download all their email when they connect, and only
connect 3-4 times a day
> any new mails in the spool file, only to have the customer repeat the
> experience before you had a chance to go "sudo vi spoolfile". Maildir
> was so much nicer, you could use good old fashioned rm to nuke the ruddy
I heard stories of one ISP (well, its more than stories - I know the
details - but lets leave it vague enough not to name names..) who
identified their *worst* offenders (the people who despite having
the details of the problem explained - failed to see why it wasn't
their god-given-right to store 400Mb of mail on your server ),
and having gotten the list of these offenders - sent them an Xmas
gift of a free CDrom from one of the other ISPs.
-- ** Chris Higgins e: chris.higgins at horizon.ie ** ** tel: +353-1-6204916 ** ** Horizon Technical Services fax: +353-1-6204901 **
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